Reviews for LOCK GUY, GREAT TOTHAM
5/5 from Tom
5 months ago
5 months ago
Well Ed certainly came to our rescue on New Year Eve! We called and he arrived within 20 minutes and got us back into our home after we locked ourselves out. Super speedy, very reasonable prices and a really nice guy! I’d recommend him to anyone!
5/5 from Joanna
6 months ago
6 months ago
Ed was exceptional from beginning to end. Fast to respond to initial query and understood our unique situation. Although what we wanted was not the “norm”, Ed went the extra mile to achieve it and found a solution to our problem. We would absolutely recommend Lock Guy to anyone.
5/5 from Rakesh
6 months ago
6 months ago
I have no hesitation in recommending Ed for any locksmith jobs. I contacted him first thing in the morning when I had an issue with the kitchen door lock. He arranged to come out and was here in no time. He quickly got the door opened and found the problem. He had the correct parts with him so was able to fix the lock there and then. He even helped resolve an issue with the front door. Prompt, polite, knowledgeable and helpful and charged a very reasonable fee.
5/5 from Terry
6 months ago
6 months ago
Very happy to recommend Ed, without reservation. Our lock problem was resolved speedily, effectively, pleasantly and at a sensible price. Will be my future first choice for similar issues.
Many thanks, Ed.
5/5 from Nikki
6 months ago
6 months ago
Ed was full of knowledge, open and honest. Clean, tidy and wired to timescale given. Updated me throughout. Unfortunately wasn’t able to repair the lock on one of my doors but took the time to research if he could find a resolution. Would definitely recommend.
5/5 from Richard
7 months ago
7 months ago
Really, really pleased with the service we received. Not only did Ed fix the door he came to secure he also offered advice on another door that wouldn’t secure properly. He came back and fixed that too.
Great service, knowledgeable and really friendly.
Thanks, will use his services again
5/5 from David
7 months ago
7 months ago
Ed did a great job fixing my front door mechanism that had been playing up for so long! He managed to repair the part rather than ordering new, which was a welcome bonus! His lovely wife came with him for the first visit as well :) Definitely recommend!
5/5 from Lucy
8 months ago
8 months ago
I would 100% recommend Ed. He was really helpful, booking us in the next day to replace our broken lock. He explained everything that needed doing, he was really quick with the job and well priced. He even offered some extra guidance on another door’s lock which I appreciate and will follow up. Thank you so much!
5/5 from Sue
8 months ago
8 months ago
Fast and efficient service. I Called Ed when my safe batteries ran out and was unable to open it. Ed answered my call whilst on holiday and was so very polite. Booked the appointment there and then (so very kind whilst on holiday). Ed text the evening before the agreed date and time to confirm his attendance . On the day and less than 5 minutes the safe was open. Yayyyy! I was so impressed! Ed was very respectful of my property.
Thanks Ed, highly recommended!
Sue
(Colchester area, Essex)
5/5 from Graham
10 months ago
10 months ago
Called Ed yesterday to help with a jammed door handle/mechanism. Came back to me within minutes and arranged to visit same day. He arrived on time, explained the issue and the solution before sorting it quickly and efficiently. Great, friendly service and reasonably priced. I won’t hesitate to use him again and would definitely recommend to others.